Employee Engagement is high on the corporate agenda, however running a truly innovative and engaging programme is challenging. This case study illustrates how this can be achieved.
Identifying leadership skills is one challenge. Developing business acumen within your future leaders another. Retaining leaders yet another. This pdf explains how simulation games can help you find leaders within your business, develop their acumen and keep them loyal & engaged.
Sales targets and corresponding performance are easy to understand and analyse. Individual salespeople are given a number and timescale. If they meet or exceed that number in that period they are fine, if not questions are posed and adaptive measures taken. Their impact on the business is immediately clear. The more sold the greater the overall income. What about more complex metrics; such as skill/knowledge sets and gaps; for each employee in your organisation? How those gaps relate directly to the overall business performance? How much importance is attributed to each skill or knowledge set?
Easier said than done. Finding key characteristics through day-to-day observations can be quite time consuming and my guess is, most business leaders simply do not have enough time in the day to observe every one of their junior team in hopes of finding a future leader. Then, once identified, sending individuals to an outside training agency can provide some core skills, but won’t necessarily develop the acumen best suited for the individual business. Following on, once the recognised individuals have been nurtured, it is of utmost importance to retain them, otherwise time, money and effort will have been wasted and will inevitably need to be repeated. What can be done?
First impressions matter. Loyalty is key to employee retention. Engaged employees are strong business advocates as they see themselves part of the bigger picture and will help your business grow. This pdf explains how simulation games can supercharge your new hires.
Businesses spend a lot of time, money and effort on recruiting the right person for the right job. Sadly, this becomes wasted when employees do not last beyond their probation period. To all of us, first impressions matter, whether we are aware of it or not. Businesses expect their employees, in particular new hires, to be excited loyal advocates who present 'their new employer' as a great place to work with a great offering to others; regardless of business type or sector.
As part of the Fiat Chrysler Automobiles group Maserati is one of the world's most iconic automotive manufacturers, rich in tradition and sporting successes. The head of HR, Finance and the European Sales Director recognised the need for their teams, which are spread across multiple sites across Europe, to develop their commercial acumen, the inter-connectivity of their actions to the business profitability and the and the importance of multi departmental collaboration.
You may be currently involved at some stage of your personnel review process – either right in the middle or, the lucky ones, having completed it. You will soon be collating the information to assess the results, match to performance related awards and collating lists of talented individuals for leadership development.
2018 will see an even greater need for building and developing employee engagement for ambitious businesses looking to generate growth. Primary focus will be on employee experiences, both day-to-day and longer-term. No surprise here really, as long-term relationships are the most beneficial and profitable ones all growing businesses focus on.
So, what does employee experience mean?
Let’s face it we are all working more years than ever before. The challenge to ensure every employee is focused not only on their individual role, but also excited about the wider business objective, is quite a tricky one. Today’s workforce will typically include several ‘types’ of employees, each with their own understanding and response to technology.
When employee engagement drops, business revenue drops. A 2017 report by AON HEWITT demonstrated that a 5-point increase in employee engagement can turn into 3% business revenue growth in the following year. With business uncertainty such as BREXIT, the need to engage employees has become more important now than ever before.
Six months into the year is the ideal time for HR professionals to take stock of employee engagement and development programmes. Have any deadlines lapsed? Has the overall company staff development programme been followed? Have identified in-house talent been retained? Engaged? Developed? Believe it or not, once plans have been created and signed off early in the year, identified key individuals are left to find development opportunities themselves; rather than HR creating and monitoring development opportunities for them.
Get your onboarding right and new employees will fit in seamlessly, by understanding the business culture, language and the part they need to play in achieving the common goal – meet business targets. Get it wrong and you will have given them a rather negative impression, which will inevitably result in lower employee engagement levels and eventually require retraining down the line.
Graduate recruitment is quite a complex task; once you have identified the target graduates you are looking for – either by Degree topic or University you need to ensure you provide them with the right engaging stimulation to drive their desire to want to work for you. Then you need to ensure you have the right fit of grads based on their personal characteristics to ensure they will integrate seamlessly into your business.
One of the dilemmas faced by HR Directors is the ability to demonstrate ROI to the Board from employee engagement activities. HR Heads continue to turn to Business Simulations for all aspects of employee engagement; such as recruitment, onboarding, talent nurturing, team building and management training.
At Business Smart International we couldn’t agree more. Both are directly linked. Any HR VP/Director worth their weight in gold will know that driving business growth, as demanded by the board, means they need to have a solid employee engagement strategy in place. This must include both individual skill development and tailoring their skill development to drive business growth whilst mitigating risk.
Let’s face it – we are all hooked to technology & games. Whether traditional board games or the latest in online gaming. Whether played on an actual board or on the wide ranging options for mobile devices. So it’s no surprise really that businesses seek games to introduce, train, or reinvigorate employees to their business goals.
Deloitte recently released a report which outlined the complexities of modern workforces with ‘multi’ everything. From multi-generational, to multi-cultural, multi-gender, multi-functional and more.
Looking after customers and employees is crucial to successful growth. Research has shown that increasing the lifetime value of both are the key factors businesses MUST include when creating strategies to achieve their long-term goals. Yet astonishingly, many businesses are only beginning to consider the true implications and potential of employee engagement.
Management teams from some of the best companies in Cyprus competed against each other in managing a virtual company. Over 4 rounds, teams made the difficult strategic decisions made by everyday business leaders in order to deliver maximum business value.
TrainingIndustry.com has announced its Gamification Companies Watch List, as a part of its mission to continually monitor the training marketplace for the best providers of gamification services/technologies in support of corporate learning and development.
On a full day event 500 graduates from around the world used a banking simulation customised to highlight HSBC's global challenges to jump-start their on-boarding into the company.
Fiat Chrysler Automobiles (FCA), the seventh-largest automaker in the world, whose brands include Alfa Romeo, Chrysler, Dodge, Fiat, Fiat Professional, Jeep, Lancia and Maserati, approached Business Smart International to become a partner in delivering their commercial acumen talent programme.
In June, 230 MSc Business students from Warwick Business School came together to apply their academic learning in our luggage simulation. Business Smart International facilitated the event, which was equipped via BYOD — Bring Your Own Device.
After decades of traditional management and leadership development, organisations are starting to create the next generation of programmes by introducing and integrating realistic business simulations.